ICT Consulting



QuexSolutions highly-experienced senior IT consultants are experts in cloud computing, outsourcing, and managed IT services. Their input provides value to our business clients. Small, medium and large organizations benefit from access to our IT consulting expertise and allow informed decisions on current and future use of technology. QuexSolutions consultants understand current leading-edge and emerging technologies, ensuring we craft a solution that will maximize the value of your IT investment through cloud computing.


Custom Development Services

QuexSolutions offer services for customized applications to meet all our customer’s needs. We have a software development team that has developed software-specific GRC packages for Training and Recruitment companies as well as numerous CMS-based websites for easy management.

QuexSolutions dedicated team is able to provide a single point of contact for your development needs and a rapid application development process will reduce the time from the whiteboard to a fully integrated platform.


Maintenance

QuexSolutions Maintenance offers contracts for maintenance and infrastructure support across multiple vendors from the data center to the desktop.

Maintenance contracts can be developed that are optimally aligned to a customer’s service level requirements. The solution can consist of service delivery from QuexSolutions engineers, vendor support offerings, and/or specialist sub-contractors. Contracts can be consolidated to improve the value and simplify administration, as well as contract renewal dates being aligned and scheduled to meet customer business requirements.

Solution Set Offerings:

  • Essential Maintenance Service

Software Licensing

QuexSolutions Software Licensing helps customers choose software products to meet their needs using the most cost-effective licensing agreements.

This is enabled by QuexSolutions expertise in the licensing agreements of vendors such as Adobe, Citrix, IBM, McAfee, Microsoft, Symantec, and VMware. QuexSolutions ‘Open Licensing’ capability simplifies the administration of software licenses by providing information on license agreements, pricing, online ordering, and purchase history.

Solution Set Offerings:


End-User Computing

End-User Computing offers customers easy and efficient access to applications and collaboration tools using PCs, laptops, tablets, and smartphones.

The solution includes end-user devices and their operating systems together with the technologies and services to efficiently manage and deliver applications to the device.

Solution Set Offerings:

  • User Computing Environment
  • User Mobility
  • Application Delivery
  • User Self Service

End-User Support

The End-User Support solution allows customers to reduce costs and improve service delivery and coverage when providing end-user support for ICT services. Multiple levels of support can be effectively integrated into a customer’s own ICT operations, with services also offered remotely as well as on-site.

Support services are easily adaptable and can be scaled to meet changing business needs. Support services can also be extended to include the supply, management, and support of endpoint devices (Desktop as a Service).

Solution Set Offerings:

  • Essential Service Desk
  • Essential Field Services
  • Essential Desktop as a Service

ICT Networking

While data communications costs remain the key criteria for business, availability/resilience, speed/performance, and data security are also high priorities. Corporate data networks are becoming more and more business-critical (particularly as voice and video are now increasingly being carried on the network — not just email and web browsing) so the ability to maximize uptime is paramount to achieving targets. Compared to just a few years ago, there is a lot more high-level focus if there is a network failure, so network reliability and management are crucial in your business today. QuexSolutions provides enhanced data communication system protection through innovative cloud computing services.


A solid foundation for your IT & Communications, without having to build it yourself

Many businesses attempt to resolve these issues either by relying upon one carrier for all their needs or installing network equipment in the house to connect to a number of different carriers. This leads to an expensive overhead for network management, sole reliance upon the IT Manager, and growing complexity in your data communications network. Data Communications On-Demand provides a cost-effective solution for those organizations that want managed network solutions, be they data, voice, or other types of networks delivered from a diverse range of carriers to provide a high level of availability, with minimal in-house equipment managed on a flat rate charge per month.


Network Integration

Network Integration enables customers to create secure, reliable, responsive, and robust networks that ensure continuous availability of information.

Network Integration provides LAN, WAN, and wireless connectivity between people, locations, and systems both inside and outside an organization. It delivers data, voice, and video services on a network that is designed to be effectively monitored and managed in order to meet service levels, including WAN optimization services to minimize costs and load balancing to improve service levels.

Solution Set Offerings:

  • Plan, Design, Deploy, Operate and Optimise
  • Network Platform
  • Wireless Network
  • Wan optimization (Cisco)
  • Web Load Balancing (Cisco, Microsoft)

Collaboration

A Collaboration solution from QuexSolutions enables our customers to efficiently communicate and collaborate using email, instant messaging, voice, video, and web conferencing.

Solutions can be located on a customer’s premises or consumed as a ‘pay-per-use’ service from QuexSolutions Private Cloud. The solutions use core technology from Microsoft and/or Cisco.

Solution Set Offerings:

  • Mail
  • Collaboration (voice, video, instant messaging, video conferencing, web conferencing)
  • Message Archiving

Virtualization

Enterprise-class virtualized data center infrastructure from world-leading vendors that customers access via the cloud in order to efficiently run their business applications and services.

Virtualization solutions lower costs, improve agility and increase flexibility. Our solutions are built using server virtualization technology from Cisco, Juniper, IBM, Microsoft, and VMware. QuexSolutions has the expertise to plan, design and deploy a complete and tailored solution for our customers to own and operate, with solutions designed to meet high availability and disaster recovery objectives. QuexSolutions can provide services to manage virtual machines through their complete life-cycle, as well as Private Cloud solutions that include service catalogs, orchestration tools, and service management tools. We also offer virtual infrastructure as a cloud service using QuexSolutions ‘Infrastructure as a Service’ solution. This can be deployed as a dedicated solution or in combination with a Private Cloud. To further build upon this, we can provide professional services to ensure a successful ‘onboarding’ of servers onto the virtual infrastructure with minimal service interruptions.

Solution Set Offerings:

  • Virtual Infrastructure
  • Private Cloud Infrastructure
  • Essential Infrastructure as a Service
  • Virtual Infrastructure Life-cycle Management

ICT Security

QuexSolutions Cyber Security solutions offer customers a means to manage user identities, control access, monitor and manage security features, and provide protection against attacks.

User identities can be managed through their life-cycle from creation to removal. This ensures controlled secure access to applications and network services. Security events can also be managed and monitored, as well as making sure that email and web traffic is screened for inappropriate or malicious content, and that end-points are protected against malware and viruses.

Solution Set Offerings:

  • Identity Management
  • Security Monitoring and Management
  • Edge Protection
  • End point Protection
  • Content Protection

Systems Management

QuexSolutions Systems Management supports customers in efficiently meeting service level objectives by using tools to monitor and manage their systems and applications.

This solution enables customers to measure and monitor service levels, track, maintain and update system configurations, manage problems and incidents, and automate datacentre operations.

Solution Set Offerings:

  • Service Management
  • Service Level and System Monitoring
  • Data Center Automation